Connect your entire stack

Deep native integration — order lookup, refunds, discount codes, cancellations, customer profiles, and fulfillment tracking. Supports OAuth and custom apps.

Outbound shipment tracking across all major carriers. The AI agent checks delivery status and shares tracking updates with customers automatically.

Return tracking validation. The AI verifies customer-provided return tracking numbers before processing refunds — no manual checking required.

The AI agent can unsubscribe customers from marketing emails and newsletters automatically when requested.

Connect WhatsApp Business (Meta Cloud API) per brand, so customers can message you on WhatsApp and the conversation lands in the same inbox.

AI creates supplier tickets in Basecamp automatically — grouped per supplier with reason-based categories (cancellations, modifications, tracking issues).

Pull return addresses, supplier configurations, and operational data from shared spreadsheets. Used as a flexible data layer for warehouse lookups.

The AI agent can look up and cancel a customer's VIP memberships and free trials in Loop Subscriptions.

Get notified in Slack when tickets are escalated, SLAs are about to breach, or the AI needs human review.

New Shopify Payments disputes are picked up automatically and land in Squid Support.

New Stripe disputes are detected automatically and land in Squid Support.

New PayPal disputes are detected automatically and land in Squid Support.

New Mollie chargebacks are detected automatically and land in Squid Support.

Adyen disputes arrive via webhook and land in Squid Support. Disputes from before you connect are not backfilled.

New Airwallex disputes are detected automatically and land in Squid Support.

Import your ticket and customer history from Gorgias.

Import your ticket and customer history from Zendesk.

Import your ticket and customer history from Re:amaze.

Import your ticket and customer history from Richpanel.

Import your ticket and customer history from Help Scout.